Returns & Exchanges
We want you to feel amazing in your Hell Bunny outfit, but if it's not the perfect fit, you can return your items within 30 days of delivery. Please ensure all garments are unworn, unwashed, and still have their original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring the return form is included inside the parcel to avoid processing delays.
Ship It Back
Affix the provided shipping label to your package and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing